Terms and Conditions

Please read these terms and conditions carefully before using our service.

Last updated: December 14, 2025

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of English FillnLearn ("we," "our," or "us") website and mobile application (the "Service"). English FillnLearn is operated by LearnTogether, a company registered in the United States. By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these terms, then you may not access the Service.

Acceptance of Terms

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

You must be at least 13 years old to use this Service. If you are under 18, you must have parental consent to use our Service.

Description of Service

English FillnLearn ("we," "our," or "us") is an educational platform that provides:

  • Interactive fill-in-the-blank English grammar exercises
  • Progress tracking and personalized learning paths
  • Educational content organized by CEFR levels (A1-C2)
  • Premium features available through 1-month and lifetime plans
  • Mobile and web access to learning materials

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

User Accounts

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You are responsible for all activities that occur under your account
  • You must be at least 13 years old to create an account
  • Users under 18 must have parental consent to use our Service

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

Upon account termination:

  • Your access to the Service will be immediately revoked
  • Your account data will be deleted within 30 days, except as required by law
  • Refunds for unused portions of paid plans are subject to Paddle's refund policy (see Refund Policy section below)
  • You may request a copy of your data before deletion

You may delete your account at any time through your account settings or by contacting us.

Payment and Plans

Available Plans

We offer the following plans:

  • 1 Month Plan ($14.99): Provides access to premium features for one month from the date of purchase
  • Lifetime Plan ($24.99): Provides permanent access to all premium features with no recurring charges

Payment Terms

We use Paddle as our payment processing software to handle all transactions, including payment collection and processing. All payments are processed securely through Paddle's payment platform.

  • All plan fees are charged in advance as a one-time payment
  • We may change plan pricing with 30 days' notice for new purchases
  • Payment processing is handled by Paddle and is subject to Paddle's terms and conditions
  • Existing lifetime plan holders will retain their access regardless of future price changes
  • All prices are in USD and may be subject to applicable taxes
  • Refund policies are governed by Paddle's Buyer Terms, including a 14-day minimum refund policy for consumers (see Refund Policy section below)

Consumer Right to Cancel

If you are a Consumer and unless the exception below applies, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction.

To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.

To cancel your order, you must inform Paddle of your decision. To ensure immediate processing, please contact us at hello@englishfill.com or through Paddle's support channels. Please note that in respect of subscription services your right to cancel is only present following the initial subscription and not upon each automatic renewal.

Effect of Cancellation

If you cancel this Agreement as permitted above, we will reimburse to you all payments received from you.

  • We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Agreement
  • We will make the reimbursement using the same means of payment as you used for the initial transaction
  • You will not incur any fees as a result of the reimbursement

Exception to the Right to Cancel

Your right as a Consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire and to Products which you have had the benefit of.

Refund Policy

Refunds are provided at the sole discretion of Paddle and on a case-by-case basis and may be refused. Paddle will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour that entitles Paddle to counterclaim the refund.

This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.

Payment by Wire Transfer

It's your responsibility to provide us with the correct payment details (your unique bank transfer reference number), Company VAT / sales tax code and order information to avoid delays in your order fulfilment, as we may be unable to reconcile or refund such transactions. Orders, where payments are made via wire transfer, are not protected under the CCA (Consumer Credit Act) and are therefore not eligible for a refund. However, in cases where the transaction amount, including sales tax or where the sales tax refund is above $ / £ / €100, you may be entitled to a refund including the sales tax you paid, at Paddle's discretion.

Chargebacks

We understand that there may be occasions where you may not recognise or wish to dispute a payment made to Paddle in relation to a Transaction.

Chargeback is a mechanism for your payment card issuer (at their discretion) to reclaim money from a retailer's bank. This can allow your card issuer to provide you with a refund in a number of circumstances, including:

  • If you do not get the Product you paid for
  • If you are charged the wrong amount, or charged twice by mistake
  • If the payment was made fraudulently

You agree to contact Paddle prior to raising a request for a chargeback or any dispute with your bank or card issuer in relation to any Transaction.

We recognise that chargebacks can happen for a variety of reasons. However, if you make a card payment through Paddle, and later dispute a legitimate charge by raising a chargeback without merit or legitimate reason (as determined at our sole discretion), whether fraudulently or otherwise, then we reserve the right to prohibit you from using our Services by providing compelling evidence to refute your invalid chargeback request.

Termination and Suspension of Services

If you fail, or Paddle suspects that you have failed, to comply with any of the provisions of this Agreement, Paddle may, without notice to you: (i) terminate this Agreement, and you will remain liable for all amounts due up to and including the date of termination; and/or (ii) terminate your license to the Product; and/or (iii) preclude your access to the Services. Paddle further reserves the right to modify, suspend, or discontinue the Services (or any part thereof) at any time with or without notice to you, and Paddle will not be liable to you or to any third party should it exercise such rights. To the extent possible, Paddle will warn you in advance of any modification, suspension or discontinuance of the Service. Termination of the Service will not affect any rights accrued thereunder or the Product that you have already acquired.

Where Paddle suspects that fraudulent activities are being conducted by you, we have the right to cancel and block your usage of our Services without notice. Paddle may also liaise with relevant authorities for law enforcement and financial crime prevention reasons and pass your details on to authorities should evidence be found confirming malicious or fraudulent or other criminal activity.

Plan Access

Plan access begins immediately upon successful payment. For the 1-month plan, access expires after 30 days. For the lifetime plan, access continues indefinitely.

Refunds for unused portions of plans are subject to Paddle's refund policy and the terms outlined in the Refund Policy section above.

User Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated systems to access the Service without permission
  • Share your account credentials with others
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to transmit any harmful or malicious code
  • Violate any intellectual property rights

Intellectual Property

Our Content

The Service and its original content, features, and functionality are owned by LearnTogether and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content in connection with the Service.

Third-Party Content

The Service may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to defend, indemnify, and hold harmless LearnTogether and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

Educational Content Disclaimer

While we strive to provide accurate and up-to-date educational content, we make no warranties about the completeness, accuracy, or reliability of our educational materials. Our exercises are designed for learning purposes and should not be considered as the sole source of English language education.

We are not responsible for any learning outcomes or results achieved through the use of our Service.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or server issues
  • Third-party service outages
  • Force majeure events beyond our control

We will make reasonable efforts to minimize downtime and provide advance notice when possible.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account data: Retained while your account is active and for 30 days after deletion
  • Payment records: Retained for 7 years for tax and legal compliance
  • Usage analytics: Retained for 2 years in anonymized form
  • Support communications: Retained for 3 years

You may request deletion of your data at any time, subject to legal retention requirements.

Dispute Resolution

If you have any concerns or disputes regarding our Service, we encourage you to contact us first at hello@englishfill.com. We will make good faith efforts to resolve any issues informally.

For formal disputes, you agree to first attempt resolution through mediation before pursuing legal action. Any legal proceedings must be brought within one year of the events giving rise to the claim.

Governing Law

These Terms shall be interpreted and governed by the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the United States.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LearnTogether regarding the use of the Service.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: hello@englishfill.com
Website: www.englishfill.com

These terms and conditions are effective as of the date listed above and will remain in effect until modified or terminated.